It is perhaps just a little too trivial for a blog but after the snow
disappeared on 3rd March my green bin was emptied only four days late which I
considered to be pretty good in the circumstances.
However the brown (garden waste) bin collection due a week later is now five days late and I reported it on Bexley’s website this morning. I’d never had to do that before and it wasn’t too difficult but it was disappointing to note that there is no provision for saying the whole street and indeed all of them nearby, had been missed.
If other people report their missed collection it could result in Serco making dozens of individual trips out rather than doing the whole lot in one go.
And if they never do collect the bin, how does one go about claiming a refund?