8 December (Part 2) - Die Hard
We all know that the National Health Service is an absolute dead loss and
everyone hopes to never get ill. Unfortunately I have recently exhibited
symptoms for which the National Health Service has been imploring us to contact a GP without delay.
My practice has always been particularly useless and they generally don’t answer
the phone preferring to switch callers to an announcement referring patients to
e-Consult on the web. I found that this has now been
changed to something called Ask First. I registered with it and it has clearly
been designed by an imbecile. For a start there is no Back button for when you
make a mistake and F5 (Refresh) logs you out. However I persevered and tried to
book a Face to Face appointment because that is going to be the only way forward.
There was only one available this side of Christmas (but only just) but it wasn’t at
a time I could make. I declined it and was rewarded with the word ‘Goodbye’.
I started again and asked for a telephone appointment but was told that none were available
at any time - ever. Once again I was rewarded with the word ‘Goodbye’.
NHS managers and web designers are little short of murderers.