15 January (Part 2) - No one cares
It is self evident that the political classes do not give a damn for the
people, hence Mr. Alan Bates and Maggie Oliver hitting the headlines after 20
years of battling a corrupt system, but unfortunately poor service examples have
filtered down to many businesses. “Your call is very important to us” as you
wait 30 minutes in a queue before being cut off. Not just Coutts Bank lying about Nigel Farage but right down to run of the mill businesses and you and me.
On quiet days I have highlighted a few here. My neighbour’s bin, missed last
Friday, is still waiting patiently on the footpath. A month ago a party of 18 had their
worst meal and service ever at The Morgan, Belvedere and Marston’s did
not respond at all. I suppose they have nothing to gain, none of us will ever go there again.
BT made a complete mess - but see footnote - of
transferring a 50 year old phone
number to another address on the opposite side of the same road. Their Twitter
team did nothing beyond passing me from pillar to unhelpful post and Metro Bank couldn’t
care less about sending me someone else’s bank statements for the past five years.
Note: The blog dated 19th December was read by a BT manager who lives locally and he was able to contact me for more details and refer the case to the appropriate department. He is hopeful that the earlier mistakes can be rectified and the elderly lady will not have to notify 50 year’s worth of contacts of the new number.