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News and Comment July 2012

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23 July (Part 1) - Bexley council complaints

Job advertLast year, after one too many reprimands from the Information Commissioner and Local Government Ombudsman, Bexley council decided that it was time they appointed someone to help get them out of trouble. Adrian Barber was appointed Temporary Complaints manager and now it looks as though the position is to be made permanent.

The salary on offer is a generous thirty odd thousand pounds and if you think that is more than enough to spend on keeping the complaints service on track then you presumably haven’t noticed that the post reports to a Complaints Policy and Performance Manager. And then there will be a Deputy Director and a Director above that. It may have been more effective to look into why Bexley council gets so much criticism from the LGO and ICO. But this way there is more money to be made.

The link to that particular job will no doubt soon expire.


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