18 August (Part 1) - Thames Water : Worst utility in UK
I have heard nothing at all from Thames Water since I told them they were idiots
for refusing to talk to me about fitting a stop-cock
in the footpath outside. “We have already carried out a full and final review
into your case in line with our complaints procedure. I need to let you know
we’re unable to discuss the matter further as detailed in our previous response dated 11 April 2025.”
I paid them in 21 random installments ranging from 47 pence to 87 pounds
because I know from previous correspondence that that pees them off big time.
But I am not alone in battling with Thames Water.
A friend told me he is paying more than £100 a month for a household of three
that does its best to use very little water. He is getting nowhere with the TW cretins.
I reminded him that three or four years ago he told me the same thing and I
found water gurgling out of the meter; didn’t Thames Water come out and fix it?
“No, they said they would but as far as I know they did nothing.”
I went outside and took a look. The meter hole was completely full of water.
Where it is going to is anyone’s guess and Thames Water doesn’t care, and why
should they when they are broke and it is earning them £100 a month.